Administrative Officer

Hampshire Hamphire

A fantastic opportunity has arisen for an Administrative Officer to join their Transport team within Hampshire.

The main purpose of the role is to provide a high level of customer service to Adult Services by procuring safe, appropriate and value for money transport for their clients. To provide a key front line customer interface for Adult Services social workers and innovative transport solutions to Adult Services clients.

The responsibilities of the Administrative Officer includes:

  • To act as first point of contact for general enquiries and reception
  • To undertake a range of administrative functions, under direction, following prescribed corporate and departmental processes and procedures
  • Work with colleagues to respond to customer enquiries through a range of channels including telephone calls, email and e-forms
  • Take ownership in helping resolving queries at first contact and escalating appropriately where necessary
  • Following our customer contact model you will provide a friendly and positive experience for our customers whilst understanding the particular implications of quality and service requirements
  • Work with a range of computer systems to maintain, input, check and report on data and information
    Assist with daily routine tasks such as managing incoming and outgoing post, scanning documentation, creating contracts, maintenance of shared email accounts and a number of other general administration duties

Requirements of an Administrative Officer:

  • 2 years recent experience within Local Authority, NHS, Police or Education
  • An enhanced DBS that is of satisfactory level is essential
  • GCSE mathematics and English - Grade C or above, or equivalent

Salary: Up to £13.07 p/h, based on experience

If you would like to apply, to find out more about this role, or other Social Work roles, please contact Tradewind on 0203 743 6103 or email

Job Summary

  • Job Reference: TW335321_1541691601
  • Job Type: Contract
  • Date Posted: 2018-11-08
  • Location: Hamphire Hampshire
  • Job Status: FullTime
  • Closing Date: 2018-11-29
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  • Tradewind Social Care Recruitment
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Nov08

Administrative Officer

Hamphire, Hampshire