Administrator Street Scene Team

Barnet, London

Job Summary

  • Job Reference: HSTW397540_1594646559
  • Job Type: Permanent
  • Date Posted: 2020-07-13
  • Location: Barnet, London
  • Job Status: FullTime
  • Closing Date: 2020-09-11
  • Tradewind Social Care Recruitment

Synopsis: Tradewind Social Care are currently recruiting for an experienced Administrator with local authority experience for the Street Scene Team for Barnet Council.

To support the delivery of high quality front line Street Scene services through a range of administrative and customer care function. Front line Street Scene services which are supported include:

  • Recycling and Waste,
  • Street Cleansing,
  • Ground Maintenance
  • Parks Development Team (based in the Commissioning Group)
  • Tree Team (based in the Commissioning Group)
  • Commercial Development
  • Fleet Maintenance
  • Passenger Transport

Main duties:

  • To respond to complaints and Members Enquires in which ever form they arrive
  • To phone and emails customers to gain additional information about issue or complaint
  • To keep customer records updated
  • To process overtime claims, leave and other staff support functions
  • To process agency staff
  • To ensure frontline crews have correct work sheet and paper work at the start of the shifts
  • To ensure customer service cases/contact are responded to and signed of in agreed timescales
  • To process applications for service such as assisted waste collections and clinical collections and bulky waste collections
  • To process applications for services such as the real nappy payments
  • To process requests for replacement bins,
  • To answer commercial services customer queries in a customer focused sales orientated fashion
  • To ensure commercial customers are billed, accurately and on time
  • To place purchase orders
  • To maintain Street Scene receptions when required
  • Issues keys from Street Scene receptions where required
  • To take minuets for meetings
  • To manage both electronic and paper based filing
  • To support Senior Managers
  • Any other administrative functions within Street Scene

Essential Skills & Experience needed:

  • 2 years recent experience within Local Authority for Street Scene
  • Excellent minute taking skills essential
  • GCSE mathematics and English - Grade C or above, or equivalent
  • Good ICT skills, in particular typing/Word
  • An enhanced DBS that is of satisfactory level is essential on the update service
  • 36 hours per week

**Please send your CV to **

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Administrator Street Scene Team

Barnet, London