Business Support Officer

Maidenhead, Berkshire
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Job Summary

  • Job Reference: TWHS1805_1621354997
  • Job Type: Permanent
  • Date Posted: 2021-05-18
  • Location: Maidenhead, Berkshire
  • Job Status: FullTime
  • Closing Date: 2021-07-17
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  • Tradewind Social Care Recruitment

Tradewind Recruitment are currently recruiting for a Business Support Officer for Achieving for Children in Maidenhead.

The Business Support Officer is responsible for undertaking administrative duties,working in a team under the supervision of the Business Support Team Leader, and liaising with service areas within the directorate to ensure that work is completed on time and to the standards stated by the SLA. Whilst assigned to one team, the role will be extremely flexible, o en swapping and helping other Business Support Teams on projects and priorities.

We expect every Business Support Officer to act as a Digital Champion, this role is perfect for those who have strong admin and technology experience to undertake a range of functions that may include: note or minute taking, preparing and organising business meetings, processing workflows, dealing with internal and external customers and providing a high quality customer experience.

Providing support on digital solutions that are available for colleagues and managers to benefit from to improve business support options.

Skills and experience:

  • Educated to GCSE level C or above (or equivalent) in Mathematics and English
  • Experience of working in a business support capacity providing a wide range of administrative support.
  • Fantastic customer service experience - interacting with internal and external users is a core requirement through face to face, telephone and email enquiries.
  • Ability to form good working relationships with colleagues and users to ensure effective customer service and strong collaboration.
  • A working knowledge of using a wide range of MS Office or Google packages, including Word, Excel and PowerPoint and Google docs, slides and sheets.
  • Experience of accurately recording and inputting data/financial information within agreed timescales.
  • Experience of updating and maintaining databases, providing statistical reports.
  • Experience of providing high-level meeting support including organising and taking minutes
  • Experience of project management support - updating registers, research and organising communications

Personal attributes:

  • A passion for Achieving for Children's vision, mission and values (trust, empower, respect) to support children and young people to live safe, happy, healthy and successful lives.
  • Able to make good use of technology to perform functions and ensure work is timely and accurate.
  • Strong organisational abilities including: time management, creative-thinking, problem-solving and multitasking.
  • Able to work flexibly and independently with limited management oversight.
  • Personal determination, drive, energy and ambition to overcome obstacles, achieve challenging objectives, celebrate success and deliver excellent outcomes for children.
  • Commitment to resource-sharing and collaborative working within Achieving for Children.
  • Commitment to promoting equality and supporting services to operate in a diverse and inclusive way

** Please send your CV **

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