Housing Officer

East London, London
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Job Summary

  • Job Reference: TW343507_1547034478
  • Job Type: Contract
  • Date Posted: 2019-01-09
  • Location: East London, London
  • Job Status: FullTime
  • Closing Date: 2019-01-30
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  • Tradewind Social Care Recruitment

We have a fab new opportunity for an experienced Housing Officer to join their Families and Homes Team within East London.

To support and assist residents to comply with the terms of their tenancy and lease agreement, be satisfied with their home and local environment and be active members of their community. To work with partners and statutory agencies to ensure that breaches of the tenancy agreement are acted upon and corrected using all types of enforcement action.

The responsibilities of a Housing Officer includes:

  • Deliver a specialist aspect of service delivery, which engages customers/stakeholders and enables them to make effective use of the service
  • Maintain all required records and information, analyse and interpret complex information, for input into reports
  • Provide advice and guidance to colleagues, customers and stakeholders, manage escalated or complex customer issues within the specialist area
  • Maintain information systems which support the specialist area, contribute to the development of these systems
  • Work closely with others to clarify changing customer/organisational requirements
  • Develop good working relationships, develop community links and communicate effectively with internal/external organisations/partners and stakeholders
  • Ensure the necessary standards relating to safeguarding best practices/protocols are effectively communicated, monitored and maintained as relevant within the scope of this post

Requirements of a Housing Officer:

  • 2 years recent experience of housing management applied in a multi-cultural environment
  • An enhanced DBS that is of satisfactory level is essential
  • Able to manage a complex workload and demonstrate experience of using the various tools to deal with tenancy breaches
  • Prioritises work, manages own time productively and identifies areas requiring attention in order to achieve targets
  • Relevant professional qualification

Salary: Up to £20.12 p/h, based on experience

If you would like to apply, to find out more about this role, or other Social Work roles, please contact Tradewind on 0203 743 6103 or email

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or call 020 3743 6103

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