ICT Business Support Officer

Lambeth, London

Job Summary

  • Job Reference: TWHSLAMBETH_1597938860
  • Job Type: Temporary
  • Date Posted: 2020-08-20
  • Location: Lambeth, London
  • Job Status: FullTime
  • Closing Date: 2020-10-19
  • Tradewind Social Care Recruitment

Synopsis: Tradewind Social Care are currently recruiting for and experienced ICT Business Support Officer to work for Lambeth Council.

The ICT Business Support Officer is responsible for the administrative, co-ordination and business planning of the ICT Service. The nature of the role is such that a Business Support Officer is expected to work flexibly and should expect to be assigned to a range of tasks/work under the direction of the Head of ICT.

They have significant autonomy in their own area and are generally expected to work without supervision, but their work will be reviewed on a regular basis against agreed deadlines. They plan and monitor their own work as agreed with the Head of ICT

Their work will involve providing solutions to complex business unit issues, beyond the ordinary operations of the ICT Service and being involved in implementing new business unit processes/procedures.

Main duties:

  • Managing diary/calendar for Head of ICT Service
  • Organising & arranging meetings
  • Managing agenda & minutes: Senior Management Team, Information Security Board etc
  • Managing ICT annual business plan
  • Managing ICT email distribution list(s)
  • Managing ICT Complaints Procedure
  • Managing ICT locker inventory
  • Managing financial spreadsheets
  • Managing ICT Out of hours rota

Essential Skills & Experience needed:

  • Good understanding of the council's Digital Strategy
  • Good understanding of the activities of a local authority
  • Excellent understanding of how to evaluate the target audience, adapting style and communication method accordingly
  • Good ability to quickly develop new professional relationships
  • Good understanding of ICT terminology and job roles is desirable
  • Clear enhanced DBS check

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ICT Business Support Officer

Lambeth, London