Quality Assurance Manager

South West London, London
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Job Summary

  • Job Reference: TW060219_1549636598
  • Job Type: Contract
  • Date Posted: 2019-02-08
  • Location: South West London, London
  • Job Status: FullTime
  • Closing Date: 2019-04-09
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  • Tradewind Social Care Recruitment

We have a fab new opportunity for an experienced Quality Assurance Manager to join their team within the South West London area.

To develop, deliver and promote effective and robust quality assurance processes across Children's Social Care to ensure improvements to practice and service delivery and support improved outcomes for children and young people.

The responsibilities of a Quality Assurance Manager includes:

  • To take lead responsibility for the collection, analysis and interpretation of all audit and quality assurance management information and its publication/dissemination to relevant audiences
  • To take the lead responsibility for ensuring that the monthly Case Audit by Managers is carried out and that the information gathered is analysed, collated and published as appropriate
  • To support the Service Manager QA&PD in scrutinising management information and identify, in conjunction with senior managers, areas of shortfall and excellence in service delivery and professional practice, and to take the lead in disseminating key findings from audit and identifying any necessary changes in policy and practice
  • To support an understanding of the impact of the learning and improvement work through the involvement of service users, including carers and minority ethnic groups, in feedback and audit processes, ensuring that families are able to participate in the development and review of practice and quality assurance
  • To support managers to fully disseminate audit findings within the staff group in the Children's Division through presentations and undertaking practice development
  • To act as an expert adviser and lead on improvement activity , supporting operational managers and practitioners in identifying and learning from areas of good practice and offering targeted support where practice requires improvement

Requirements of a Quality Assurance Manager:

  • HCPC registered
  • Management experience of work with children and families or policy development, gained in a Social Services context
  • 2 years recent experience working within a Quality Assurance field and management level
  • An enhanced DBS that is of satisfactory level is essential
  • Ability to communicate within a multi-agency setting and leading complex safeguarding matters with clarity and sound decision making

Salary: Up to £41.00 p/h, based on experience

If you would like to apply, to find out more about this role, or other Social Work roles, please contact Tradewind on 0203 743 6103 or email

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