Service Improvement Manager Quality Assurance - South London

South London, London

Job Summary

  • Job Reference: JSTWSC140520A_1589470369
  • Job Type: Contract
  • Date Posted: 2020-05-14
  • Location: South London, London
  • Job Status: FullTime
  • Closing Date: 2020-07-13
  • Tradewind Social Care Recruitment

Service Improvement Manager Quality Assurance - South London - £400per day

Reporting directly to the Head of Services for Quality Assurance, you will support shaping the quality of practice within the Quality assurance service with a focus on the IRO Service and Child Protection service. You will work with key stakeholders in the department and partners to develop outstanding service to our vulnerable children at risk of harm in the community and our children in care..

You will:

  • Support and Develop and champion our approach to continuous improvement
  • Support the development and maintenance of departmental strategies, policies and procedures
  • Ensure that practice improvement includes that the service users' voices are heard across all our policies, strategies and emerging initiatives
  • Develop manager so that they understand performance data and can use it effectively to improve practice and service delivery.
  • Develop the service to understand and deliver good and outstanding practice and evaluate practice against the social work framework and practice standards.

You will bring in depth knowledge of the legislative and policy context for children's services and a track record in leading performance, policy and strategy teams, working closely with senior managers, stakeholders, partners and Elected Members. You will possess excellent analytical skills as well as the ability to lead successful projects and change programmes.

Your track record will include demonstrable improvement in outcomes based on delivering effective quality assurance and performance management. You will be able to evidence leadership, negotiation and relationship management skills appropriate to delivering high profile, complex services that have a profound impact on the effectiveness, availability and value for money of services to the department.

Key Accountabilities

  • The post is based within the Quality Assurance Service and is accountable to the Head of Service for Quality Assurance.
  • The post holder has no line management responsibility; however will be required to provide consultation, practice expertise, scrutiny and challenge to Service Managers and Practice Leaders on complex cases and service delivery.
  • The post holder has no budgetary responsibility.
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