Support Assistant

Islington, London
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Job Summary

  • Job Reference: TWHB1409_1631630972
  • Job Type: Temporary
  • Date Posted: 2021-09-14
  • Location: Islington, London
  • Job Status: FullTime
  • Closing Date: 2021-11-13
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  • Tradewind Social Care Recruitment

Tradewind Social Care are currently recruiting for a Support Assistant, to work in the Kentish Town area. The service provides support to homeless people with high support complex needs including substance misuse and mental health needs within a hostel service.

The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis covering two early shifts (8AM to 4PM) and two late shifts (2:30PM to 10:30PM). The cover required for 3 months initially but may be extended.

In this position, you will be expected to;

  • To proactively handle and follow up referrals to the project and support the assessment of referrals to ensure the project criteria are met and suitable clients accepted
  • Once referrals are accepted, ensure new residents are made to feel comfortable and are given a complete induction to the hostel.
  • Assist caseload-holding Project Workers in assessing risk and producing risk management plans as well as assisting in assessing client needs and formulating support plans to address unmet needs
  • Minimise risk to clients by identifying, reporting and following up any safeguarding concerns and incidents
  • Work with clients to identify activities that they would like to take part in, including those that enhance independence and move through options.
  • Adopt a proactive approach to delivering activities in small groups in response to identified client needs or as part of a project wide programme of group work
  • Support clients that are ready to move into work, education or training by assisting them to access suitable courses or placements
  • Assist residents to acquire budgeting skills and maximise their benefit entitlements
  • Record all casework delivery on the client's record and in other appropriate database or recording systems

To apply for this role candidates must have;

  • Experience of working with clients with complex needs such as substance misuse and mental health issues within hostel accommodation services
  • An understanding of the principles of planned support and working with vulnerable people.
  • An ability to effectively liaise with a range of service providers or agencies in order to establish or improve quality of life for clients.
  • An understanding of the principles underlying a quality and customer focussed service with the proven ability to empower service users.
  • Experience assisting service users with tasks such as budgeting, calculating benefit entitlements and understanding rent arrears
  • The ability to be self motivating, work under pressure and manage time effectively, prioritising different areas of work according to need.
  • The ability to coach someone to undertake a range of practical tasks relating to developing independent living skills.
  • Willingness to work a shift rota of days, evenings and weekends

**Candidates must confirm their interest as soon as possible, with interviews scheduled shortly and the appointed candidate expected to start as soon as possible**

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