Support Worker - Single Homeless Project

Islington London, London

Job Summary

  • Job Reference: AM0510_1601888908
  • Job Type: Contract
  • Date Posted: 2020-10-05
  • Location: Islington London, London
  • Job Status: FullTime
  • Closing Date: 2020-12-04
  • Tradewind Social Care Recruitment

The Islington Complex Needs Team is part of the SHP Islington Multi Disciplinary Team Support Service. The service is funded by the London Borough of Islington to assist service users to develop their independent living skills, maintain their tenancies and link into appropriate services including drug / alcohol treatment and Mental Health services so that they can better manage these issues and maximise their opportunities to lead fulfilling lives.

The role of the FSW is to support a caseload of clients with complex needs within a recovery framework living in mixed tenure accommodation. The focus is on preventing tenancy breakdowns, support to address substance use and mental health issues, improving quality of life and promoting independence.

Key Accountabilities

Risk Assessment and Management:

To produce comprehensive and high quality risk assessment and risk management plans on an ongoing basis for clients. To minimise risks to clients by identifying, reporting and following up any safeguarding concerns. To provide a comprehensive handover of risks to other professionals who may be involved with cases.

Case Review:

Arranging and carrying out formal case reviews. Reviews are client led and should predominately take place in the community. To complete full new needs assessments following case review including distance travelled points for each need, highlighting support actions to take forward. To carry a changing caseload of up to twenty five cases.

Action Planning:

In partnership with the client and any significant others involved in their support, the FS worker will translate assessed need into action plans that are SMART and give scope for progression. All needs assessments will have actions pertaining to reducing harm from substance use and be in line with the recovery model.

Information Management:

Ensure that all recording processes are followed with regards to the referral process. In line with SHP's Client Contact recording policy and procedure, to record all client contacts appropriately and accurately on the Inā€form database. To contribute to effective service delivery and evaluation by ensuring all relevant files and recording systems are up to date and that key performance information is correctly recorded.

Partnership Working:

To work in partnership with other SHP Depts and external community agencies in order that client needs are assessed and can be met. To take personal responsibility for a professional approach that enhances the reputation of the service at the project both internally and externally. To work in partnership with SHP staff including team managers and S/A's in the delivery of support.

Social Inclusion:

To support individuals to work towards gaining greater independence through participation, at service and organisation level and within the wider community. To promote the projects internal feedback methods such as the complaints procedure and to respond positively to suggestions. To take personal responsibility for feeding back to colleagues/managers any information or comments that would contribute to ensuring the service is relevant and responsive.

Client use of time:

Work with clients to identify activities that they would like to take part in to prepare them for independence and move through & include in needs assessment and action plans. Also to ensure clients are assisted to access such activities internally/ externally. Take part in running activities or small groups in response to identified client needs or as part of a project wide programme of group work. To support clients that are ready to move into work,

education or training by assisting them to access suitable courses or placements

Health and Safety:

To be aware of the roles and responsibilities and work in accordance of SHP's H&S Policy and the law around H&S at work. To take responsibility for the safe working of self and others and to ensure that local procedures around Lone Working and Fire are followed.

Office Duties:

To participate fully in rotas covering duty sessions and required service activities.

Teamwork/ Personal development:

To be flexible, to share skills and knowledge and support colleagues. To participate in team meetings, supervisions, performance reviews and training by being fully prepared, ready to share and discuss ideas and offer solutions. To take personal responsibility for own ongoing development and learning.

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Support Worker - Single Homeless Project

Islington London, London