Technical Support Officer

East London, London

Job Summary

  • Job Reference: TW271275_1550745919
  • Job Type: Contract
  • Date Posted: 2019-02-21
  • Location: East London, London
  • Job Status: FullTime
  • Closing Date: 2019-04-22
  • Tradewind Social Care Recruitment

We have a great new opportunity for an experienced Technical Support Officer to join their team within East London on a part time basis.

To provide the efficient and effective delivery of operational and administrative support to the Service Area across a range of specialist and statutory functions including but not limited to the provision of Trading Standards, Environmental Health, Licensing and Bereavement Services.

The responsibilities of the Technical Support Officer includes:

  • Implement administrative support processes that provide improved service to customers and efficient and effective processes Service Area
  • Maximise the operational effectiveness of IT systems including: electronic document management/archive systems and associated procedures, back office systems; graphical information systems (GIS) aligned to the Licensing database; web related systems and web information
  • Support the delivery of a high quality front-line customer focused service
  • Undertake all administrative processes associated with the: validation and processing/triaging of all licensing applications; enquiries, appeals, and provision of support to licensing officers, maintenance and response to service request and applications
  • To be responsible for purchasing, receiving, storage, distribution and auditing of goods/services for the service, maintaining appropriate records

Requirements of a Technical Support Officer:

  • 2 years recent experience within Trading Standards, Environmental Health, Licensing and Bereavement Services
  • An enhanced DBS that is of satisfactory level is essential
  • Knowledge of operational and administrative office duties associated to regulatory service provision
  • Good time management and organisational skills

Salary: Up to £18.07 p/h, based on experience

If you would like to apply, to find out more about this role, or other Social Work roles, please contact Tradewind on 0203 743 6103 or email

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or call 020 3743 6103

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Technical Support Officer

East London, London